Direct management or outsourced management of museum shops and restaurants: how to choose?
Jan 14, 2025 | 11:00 AM - 11:20 AM
Jan 14, 2025 | 11:00 AM - 11:20 AM
Description
Lola Mathus, Associate Director at NOVA CONSULTING and an expert in the cultural sector, has supported numerous venues in choosing the management model for their shops or restaurants. This is often a difficult decision, given HR and budgetary constraints, as well as the challenge of developing own-source revenues and maintaining control over services and offerings provided to the public. How should one choose between direct management and outsourced management? What are the key variables to consider and the questions to ask in order to make an informed decision?